Contact Jaken Energy

The quickest route

Use the free energy review form. It is the only form on this site, on purpose. Everything we need for a first look fits in it: facility type, state, utility, roughly how big the operation is, and a bill upload if you have one.

Within one business day you will hear back from Jason Taken or a member of the Jaken Energy team with one of three answers:

1. There is a clear opportunity. We will explain what we saw, what we would need to confirm it, and what the next step looks like.
2. It is worth a closer look. Usually this means we need interval data or a copy of an existing contract before we can say anything useful.
3. You are in good shape. Your rate is competitive, or your state's rules do not give you a lever right now. We will tell you that and suggest when to check again.

What happens with your information

Bills and usage data stay with Jaken Energy until you ask us to request pricing. At that point suppliers need your account number and usage history to quote, and we ask for your permission before sending it. We do not sell contact information and we do not add you to marketing lists.

If you are not in one of our states

We only work where cannabis is licensed at the state level and commercial customers can choose their electricity supplier. Sixteen states and Washington, D.C. qualify today; the full list is in the footer of every page. If your state is not on it, the form is still the right place to ask, because we track states that are moving toward either condition and will tell you honestly whether anything useful can be done now.

Media, regulators, and other inquiries

Journalists, program administrators, and regulators can use the same form and note the reason for the inquiry in the message field. We respond to correction requests on any page of this site as a priority.

What to upload with your first message

A useful first submission has four pieces: facility type, location, utility name, and at least one recent bill per meter.

Facility type means cultivation, extraction or processing, dispensary or retail, or multi-site operator. The distinction routes your question to the right state guide and sets expectations for load shape. A 5,000 sq ft flower canopy and a hydrocarbon extraction lab look nothing alike on interval data.

Location means state and city, plus utility territory if you know it. Two facilities in the same zip code can sit on different utilities. ComEd and Ameren both serve parts of Illinois; Eversource and National Grid split Massachusetts.

The bill should be a PDF from the utility or supplier, not a screenshot of a payment portal unless that is all you have. We need the page that shows rate class, supply and delivery breakdown, kWh, billed demand in kW, and rider lines. Two or three consecutive months help us see seasonality and ratchets.

Optional but valuable: interval data export from your utility portal (often 15-minute kW readings), your current supply contract or renewal notice, canopy square footage or conditioned area, and annual revenue if you are benchmarking energy as a percent of sales.

If you do not have a bill yet because you are in buildout, send the load letter your engineer gave the utility, the service size in amps or kVA, and your expected energization date. We can flag rate-class questions before the first full month posts.

What happens in the first week

Day one: we acknowledge receipt and confirm whether your state and utility are in scope. If you uploaded bills, we start the review.

Days two through three: we benchmark supply price, scan rate class, and size demand charges. If interval data arrived, we identify the intervals that set peak kW.

By day five: you get a written summary with one of three outcomes described above. If we need more data, the email lists exactly what is missing and why.

If the answer is "clear opportunity," the next step is your permission to request supplier pricing. That adds a few business days while suppliers pull usage history and return offers. We do not auto-enroll you or share account numbers without explicit approval.

Multi-site and multi-state operators

Corporate teams should submit one form per utility account or attach a spreadsheet listing sites: address, utility, account number, annual kWh, peak kW, current supply rate, contract end date. We consolidate into a portfolio view and flag whether aggregation or staggered renewals make sense.

Multi-state MSOs often procure site by site because each utility territory has different default rates, capacity rules, and switching mechanics. A contract that works in PJM may be wrong for ERCOT. Our multi-state operator energy procurement strategy learn page describes how finance teams typically govern this.

If you are evaluating a new market, mention it in the message field. We can point you to the state hub and rate page before you sign a lease.

Phone calls, email, and timing

We do take calls after we have read your bill. Starting with the form means the first conversation is about your numbers, not a generic capabilities pitch. That respects your time.

Expect replies during business hours Central Time, Monday through Friday. Urgent outage questions belong to your utility's emergency line; we do not dispatch repair crews.

Renewal season clusters in spring and fall when default rates reset in several territories. Submitting sixty to ninety days before contract end gives room to bid without rushing signature.

What we cannot do from a contact form

We cannot promise a specific dollar outcome, switch your account without signed authorization, or override utility engineering timelines for service upgrades. We cannot provide legal opinions on licensing, zoning, or Section 280E. We cannot commit a supplier to a price before they see your usage history.

We do not work in states where cannabis is not state-licensed or where commercial supply choice is closed to your rate class. If that is your situation, we will say so and suggest levers that still apply: rate-class review, demand management, efficiency rebates, or community solar where programs exist.

Privacy and data handling

Bills contain account numbers, service addresses, and usage history. They stay within Jaken Energy systems used for procurement analysis. We do not sell contact lists or share files with suppliers until you ask us to request pricing.

When you authorize bidding, suppliers need the same data your utility already holds to quote accurately. We send only what the RFP requires and only to licensed suppliers in your territory.

You may redact personal phone numbers on bills if the account number and service address remain visible. We need enough to match the meter.

Before you write: self-service options

Many questions are answered on the site without a form submission.

• Not sure if you can shop supply? Run the state deregulation eligibility checker.
• Want a rough monthly bill from load and hours? Use the cannabis facility energy cost calculator.
• Comparing supplier emails? Open the supplier contract comparison worksheet.
• Learning the vocabulary? Start with understanding your commercial utility bill or the glossary.

Read how it works for the full process and about for who runs the practice. When self-service runs out, the form is the front door.

Follow-up questions we may ask

After the first pass we sometimes need clarifications that were not on the form.

Account ownership. Is the meter in the license holder's name or a landlord's? Supplier enrollment requires authorized signers on the account.

Planned load changes. New flower rooms, extraction lines, or EV chargers change forecasts suppliers use. A load letter from your engineer speeds revised bids.

Existing supplier name and contract end date. We match your rate to current market and calendar notice windows. Missing end dates risk auto-renew into variable pricing.

Tax-exempt status. Rare on plant-touching entities, but some equipment accounts or landlords hold exemptions that affect delivery riders.

Microgrid or backup generation. Standby generators and parallel operation can affect rate class and interconnection rules. See backup generators and standby power if you operate onsite generation.

Answering these in the first message reduces round trips.

Service expectations we commit to

We reply within one business day to complete submissions. Partial submissions get a note explaining what is missing.

We do not auto-subscribe you to marketing email. We do not share bills with suppliers without written permission to bid.

If our review finds no action, we tell you when to check again: contract end date, default rate reset, or cap reopening in capped-choice states.

Content corrections on any page are treated as priority regardless of whether you are a client. Cite the URL and the sentence that looks wrong.

Building a relationship before renewal crunch

Operators who contact us six months before contract end get better outcomes than operators who call the week auto-renew triggers. Early contact allows:

• Capacity market timing in PJM states
• Rate-class changes before supplier RFP
• LED or demand projects to finish before new load forecasts

You do not need to be ready to switch to start the conversation. Baseline review is free and often surfaces non-supply fixes first.